Protective Services is the law enforcement and security division providing 24-hour safe and secure environment for the Wash U Medicine.
Patrol and Operations
The Patrol and Operations section is made up of armed and unarmed professionals, with security authority in St. Louis City and St. Louis County. The officers are trained and equipped to provide quick and seamless responses to a wide range of emergencies that affect life safety, the physical infrastructure of the campus, and critical operations of the institution.
Investigations
The Investigations section reviews and conducts inquiries related to campus crimes and policy/rule violations. They also provide crime awareness training for faculty, staff and students on a continual basis. Investigations also maintains Clery compliance along with conducting security assessments and advising on best practices.
Physical Security and Access Control
The Physical Security and Access Control team are responsible for the electronic security system as well as managing contract security services. They are responsible for issuing and maintaining Wash U Med identification cards (ID). Select department/division individuals are designated to request an ID and ensure correct access levels for new and established individuals.
Emergency Communications center (ecc/Dispatch)
The Emergency Communications Center (ECC/dispatch) operates 24/7 365 ensuring continuous support and security for Wash U Med. Our trained Communications Officers are equipped to provide assistance and dispatch appropriate resources to any location on campus or coordinate effectively with external first responders. They are prepared to assist with general campus inquiries, arrange safe ride escorts, and handle all medical and law enforcement-related calls for service. Additionally, our Communications Officers monitor the university’s camera/CCTV system, manage building access, monitor alarms, and utilize the emergency notification system as needed.
For any non-emergency or emergency assistance on campus, please contact the ECC at 314-362-4357.
Reporting Emergencies on Campus
Report all emergencies, including crimes, fires, and injuries.
Dial 314-362-4357 from any phone
Claim Lost Property
To claim lost property, please follow the link below.
WashU Medicine Protective Services Feedback Form
This form is intended to enhance our connectivity to the Medical Campus community. We hope to streamline community members’ ability to communicate challenges, feedback, or questions to WashU Medicine Protective Services while also offering improved access to information and services needed on campus. If you are unsure of which section you should use, please feel free to use any part of the form to get your message across. We look forward to hearing from you and welcome connecting with you on a more personal level.
Fingerprinting for Professional Licenses
Law Enforcement and Security at WashU Medicine
WashU Medicine Protective Services is a combination of armed response officers, unarmed communications officers, and unarmed public safety officers who provide security coverage for campus on a seven-day per week, 24-hour basis. These officers are University employees. Additionally, an unarmed contract security contingent staffs certain fixed posts on campus. An overview of crime awareness and campus security can be found by clicking here.
Impartial Policing Policy
The purpose of the policy is to reaffirm WashU Medicine Protective Services’ commitment to unbiased policing in all its encounters between officers and any person; to reinforce procedures that serve to ensure public confidence and mutual trust through the provision of services in a fair and equitable fashion; and to protect our officers from unwarranted accusations of misconduct when they act within the dictates of departmental policy and the law.
It is the policy of Protective Services to patrol the campus in a proactive manner and to investigate suspected violations of law/university policy violations. Officers shall actively enforce federal, state, and local laws, in addition to university policy violations, in a responsible and professional manner without regard to race, ethnicity, national origin, or any other bias. The right of all persons to be treated equally and to be free from unreasonable searches and seizures will be respected.
This policy does not preclude officers from offering assistance to persons nor does it prohibit stopping someone suspected of a crime based upon observed actions and/or information received about a potential felony.
View more information about the Impartial Policing Policy
Joint Public Safety Center
The Joint Public Safety Center, located in the Mid Campus Center, is a partnership between WashU Medicine Protective Services, WashU Emergency Management, and Barnes-Jewish Hospital Public Safety. While previously operating independently and utilizing incompatible technology, these entities now work together to make the medical campus a safer place. The goal of the facility is to provide a quick and seamless response to a wide range of emergencies that affect the physical infrastructure of the campus or critical operations of the institution. To ensure seamless continuity of operations, the space is equipped with generators that can provide uninterrupted service in the event of a power outage. Co-locating and integrating the public-safety organizations within the Joint Public Safety Center strengthens each organization’s capabilities.
For more information, please view the Joint Public Safety Center brochure (PDF).
Facebook Page
Protective Services has a Facebook page. It features posts regarding Protective Services’ programs and initiatives and relevant safety and security information. Please “like” it to stay informed!